Stopped in on a whim to get my 8 yr old daughter's bangs and ends trimmed. She had been sick and I thought it would be a nice treat. Though we waited 20 min past our apt, we were glad to get it done. Priscilla, the "stylist", couldn't find the best way to seat my daughter so she told her she would have to stand. (Are you kidding me, I thought?). She asked my daughter, who has long fine hair if she brushed it today. No. We left home on a hot sticky day, brushing hair was on the bottom of the priority list. She proceeded to start brushing straight down, pulling each snarl to the end. I quickly checked in with my daughter, since I could see by the third stroke she was obviously hurting her. My daughter was crying! That woman took no care in brushing and had obviously gotten her license from a fake institution! She looked at me surprised when I grabbed the brush and told her we were done. I am still so ANGRY that she showed no knowledge of brushing a child's hair and HURT my daughter. Priscilla, if you read this "YOU HAVE NO BUSINESS DOING WHAT YOU DO! YOU ARE AN INCOMPETENT NINNY AND I HOPE YOU ARE SEVERELY REPRIMANDED FOR THE COMPLETE ABSENCE OF PROFESSIONAL KNOWLEDGE OF YOUR JOB "!
Never had an issue with any of the stylists! Been going here off and on since the late 90's! Very patient with little ones that hate hair cuts as well!
Usually a good experience. Not so much this time. Charged $ 50 for a regular french braid on friends hair that loosened up right away. And I was trying to figure out a hairdo for me to wear three weeks from now. My girl just told me she didn't think things would work. Never attempted to try anything... So I got a trim instead... Also had a lip wax and discovered quite a few missed hairs. When all was said and done the bill was over $ 70... And the only thing worth the money was the trims we got.....
Always walk in and get a great cut. Love this place.
Bought my wife 5 tan sessions yesterday 06/01/2017 and she went to use one today which is the very next day not even 24 hours and they didn't have the stuff in the system (thank God for receipts) and the lady was very rude and after these are used up we will no longer use this place for my son's hair cuts tanning wife and daughters hair! Guess they make enough money that they don't need people's business! There is atleast one good person that works there which will be the days that my wide uses her sessions until there gone then we will take our business to a place with more class and a better attitude! I can't say all the employee's act this way but in customer service when people are nice no matter how your day is going you should be nice to! Or get a different line of work if it's that hard!
Cost Cutters is a US Hair Care Studio based in Waupaca, Wisconsin. Cost Cutters is located at 826 W Fulton St, Waupaca, WI 54981, USA.
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